Privacy Policy
Welcome to Mettle, a mobile application developed by LetsMettle ('we', 'us', or 'our'). Mettle offers a platform for friends to challenge each other, celebrate achievements, and get rewarded. This Privacy Policy explains how we collect, use, share, and protect information in relation to our mobile app, website, and any software provided on or in connection with Mettle services (collectively, the 'Service'), and your choices about the collection and use of your information.
1. Information We Collect
1. Information We Collect
Account Registration: Username, password, email address.
Profile Information: First and last name, picture, phone number, email address, date of birth, country.
User Content: Photos, comments, and other materials you post to the Service.
Communications: Service-related notices, and account verification messages.
Information Collected for Payment Processing: We share necessary data (name, age, address) with our payment processor, Stripe, to facilitate transactions. Note that we do not store your address or full payment details on our servers.
Technical and Device Information: Information such as device type, operating system, and unique device identifiers to help optimize your experience and ensure compatibility with our Service.
2. How We Use Your Information
2. How We Use Your Information
To provide, improve, and maintain our Service, including personalizing features and user experiences.
To communicate with you about service updates, security alerts, and support messages.
To process transactions and manage user accounts, ensuring security through encryption and other security measures.
3. Sharing of Your Information
3. Sharing of Your Information
With service providers: Information is shared with third-party service providers to help us deliver and improve our Service. These providers include payment processors like Stripe.
Legal and safety reasons: We may disclose your information if required by law or to protect the rights, property, or safety of our users, the public, or ourselves.
4. How We Store and Protect Your Information
4. How We Store and Protect Your Information
Your information is stored and processed on secure servers located in Europe, ensuring adherence to European data protection standards. We employ industry-standard security measures, including encryption and secure server environments, to protect your information.
5. Your Choices About Your Information
5. Your Choices About Your Information
You can update your profile settings and manage your account information at any time via the app. You may also unsubscribe from email communications at any time using the unsubscribe link provided in our emails.
6. Children's Privacy
6. Children's Privacy
Mettle does not knowingly collect or solicit any information from anyone under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.
7. How to Contact Us
7. How to Contact Us
If you have any questions about this Privacy Policy or the Service, please contact us at hello@letsmettle.com.
8. Changes to Our Privacy Policy
8. Changes to Our Privacy Policy
We may modify or update this Privacy Policy from time to time. We will notify you of any changes by updating the date at the top of this document and, when appropriate, we may provide additional notification such as via email or within our Service. Your continued use of Mettle after any modification to this Privacy Policy will constitute your acceptance of such modification.